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anyone who use fritz 14 to help me?

I have a problem with my fritz 14 I can't understand if it needs just changing some settings on the game menu or there is something other not working! need your help
It might help a bit more if you could explain your problem in a little more detail so someone might have a better idea to what specifically might be happening. Is the problem with the GUI? or the engine?, opening book ?
When I start a game on tactical mode or amical mode the computer stops playing after some moves and sometimes change sides even if i didn't ask for changing that so when I play a game I can't finish it! have u an idea about this problem?

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